Xon and responsible gaming

Hourglass, shield and pause symbol — responsible gaming illustration

Gambling is entertainment for adults and always carries the risk of losing money. This page explains the control tools available on the Xon platform, the warning signs worth noticing and where free, confidential help can be found.

Control Tools at Xon

The account panel offers tools that limit play before it starts:

  • deposit limit — maximum total deposits in a chosen period;
  • loss and wager limits — thresholds after which play pauses;
  • session time limit;
  • cool-off — a short account suspension;
  • self-exclusion from 24 hours to about two months, with longer or permanent exclusion set by customer support;
  • a self-assessment test for reviewing one's own habits.

Limits are most useful when set at the first login, before the emotions of a win or a loss come into play.

Warning Signs When Playing at Xon

It is worth stopping and seeking support if:

  • play lasts longer and costs more than planned;
  • there is an urge to chase losses;
  • gambling affects work, study, relationships or sleep;
  • spending on gambling is hidden from family or friends;
  • borrowed money is used to play.

Help Beyond Xon

Free and confidential support is available from, among others:

  • GambleAware — information and advice, gambleaware.org;
  • GamCare — National Gambling Helpline in the UK, 0808 8020 133, gamcare.org.uk;
  • Gamblers Anonymous — international self-help fellowship, gamblersanonymous.org.

Players outside the UK can find national helplines through their local health services. Minors may not gamble; parents can restrict access to gambling sites with parental controls in the browser and operating system.

Xon Responsible Gaming FAQ

How do I set a deposit limit?

In the account panel, in the responsible gambling section, by choosing an amount and a period.

How long can self-exclusion last?

From 24 hours to about two months in the panel; longer through customer support.

Can self-exclusion be cancelled early?

The exclusion period is meant to protect against impulsive decisions, so shortening it depends on the operator's terms and support.

Where can I get confidential help?

From GambleAware, GamCare or Gamblers Anonymous, among others.

What is the minimum age to play?

18, and higher in some countries.